Senior Program Manager

Role Overview

• Responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk.
• Developing the program strategy, supporting business case and various enterprise-wide high-level project plans.
• Providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs.
• Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Requirements

• Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
• In-depth knowledge of business area and/or industry/technology included in scope.
• Leadership experience in multi-discipline, high-performance work teams/groups.
• Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
• Experience in developing and reviewing program/project budgets and cost/expense information.
• Experience delivering action plans to allocate resources across programs.
• Experience in negotiations and managing conflict; organizational / political savvy.
• Experience in facilitation skills, with strong verbal and written communication.
• Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
• Good judgment and quick business decisions.
• Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization.
• Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities.
• Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery.
• Develops trusted relationships and demonstrates deep Interpersonal skills.
• Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models – OWF, Scrum, XP.
• Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project

Benefits

• Health insurance
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement