Senior Product Manager

Role Overview

• Be the owner of your product and drive the long-term vision for the world’s leading eCommerce platform
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs, ensuring strategic initiatives are on track and that cross-team communication is seamless.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Requirements

• 3+ years of proven product management experience within the SAAS industry with a complex enterprise level product
• Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
• Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
• Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams.
• Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.
• Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
• Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
• Experience collaborating with large clients – our clients are some of the biggest in commerce
• Positive & growth-oriented mindset with a strong bias to action
• Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience
• Ability to explain technical concepts to non-technical audiences
• Ability to work in fast-paced environments and manage multiple projects simultaneously

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year