Operations Officer – Insurance Agency, Individual Lines

Role Overview

• Support and improve day-to-day agency operations
• Help establish and manage carrier relationships and appointments
• Oversee agent licensing, onboarding, and compliance processes
• Build and improve internal workflows and processes
• Track and manage timelines to ensure execution stays on track
• Identify and resolve operational gaps or inefficiencies
• Work closely with leadership to support overall growth

Requirements

• 5+ years of experience in an insurance agency environment selling individual policies (life insurance strongly preferred; individual health or personal lines also relevant)
• Experience with agency operations, licensing, onboarding, or compliance
• Ability to take ownership and work independently
• Strong organizational and problem-solving skills
• Comfortable working in a growing, evolving environment

Benefits

• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance