Manage the bank’s Repurchase, Make-Whole, MI Deficiency, and MI Curtailment potential loss exposure.
Ensure timely appeal / repurchase in accordance with various Investor, Servicer, and MI Company requirements.
Communicate with internal / external business partners regarding Demand-level issues.
Deliver repurchase root-cause analysis to management peer group.
Conduct monthly (or as needed) pipeline status calls and elevate issues as warranted.
Participate in regulatory exams to assist senior management in the representation of the Claims Mitigation function.
Manage and coach a team of Auditors, Intake /Reporting / Funding Analysts.
Provide timely responses to staff questions / concerns and conduct on-going training.
Identify and communicate team goals and conducts regular assessments to ensure processes and procedures are efficient and meeting the needs of the business.
Maintain Quality Control process and ensure appropriate feedback is provided; Develop Employee Scorecards to track performance and identify opportunities for improvement and recognition.
Conduct performance appraisals, coach and develop staff, hold accountability meetings, conduct team performance meetings, perform employee observations.
Maintain knowledge of relevant Investor, Servicer, and MI Company policies; identify process inefficiencies, introduce database utilization changes/enhancements through effective communication and collaboration.
Requirements
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
Bachelor’s Degree plus 3-4 years of mortgage underwriting experience – OR
7-10 years of extensive mortgage underwriting experience with a background in the identification of mortgage credit misrepresentation.
Two year track record of Investor / Servicer / MI Company negotiations.
3
5 year track record of managing a team.
Training in Underwriting, Credit and Repurchase Risk.
Excellent written and verbal communication skills, pipeline and time-management skills, legacy GSE underwriting / credit guideline knowledge.
Self-starter, self-directed, influential, articulate and ability to distill complex information into easily understandable content.
Demonstrated ability to define and resolve problems, exercise sound judgement and make good decisions.
Ability to establish critical timelines and effectively drive team and operations to meet deadline expectations.
Proficiency in Word and Excel is preferred.
Benefits
medical, dental, vision, life, and disability insurance