Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
Provide education and support to members in learning about and exercising rights and responsibilities.
Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process.
Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available, processes, Natural and community services, and so forth.
Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served.
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional.
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population.
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience.
Must have a valid driver’s license.
Must reside in North Carolina and within 50 miles of Trillium’s North Central Region.
Must be able to travel within catchment as required.

Care Manager – Innovations Waiver

Key skills