Under the general supervision of the Mobile Crisis Director, the Mobile Crisis Manager performs direct clinical services, including crisis intervention and de-escalation to individuals of all ages.
Provides guidance, instruction, direction and leadership to the Mobile Clinician team to ensure high quality service.
Collaborates with schools, law enforcement and other organizations.
Performs indirect clinical services, including timely and complete case documentation following DWIHN policies and procedures.
Provides follow up services for persons served to assist in obtaining necessary services, coordinating with the Access Center or coordination with current outpatient.
Maintains clinical documentation accurately and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation.
Provides on call duties as needed which include but are not limited to carrying a Detroit Wayne Integrated Health Network issued cell phone and responding to calls.
Assists with resolving any issues with mobile team as needed.

A Master’s Degree in Social Work, Psychology, Counseling, Human Services, the Social Services, or a related field
Behavioral Health Crisis Provider Training required by MDHHS approved entity
Two (2) years clinical experience working in crisis-oriented services.
Team lead or supervisory experience.
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted)
A Valid State of Michigan Driver’s License with a safe and acceptable driving record. Chauffeur’s licensed preferred

DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment
Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported

Mobile Crisis Manager

Key skills