Radiology Support Clerk – Radiology Administration

Role Overview

• Performs a variety of clerical tasks which support various diagnostic imaging services
• Provides overall support service functions according to radiology practice standards to ensure optimal department functions.
• Performs requests for release of radiology records, according to radiology practice standards, to ensure customer satisfaction.
• Accesses PACS and accurately identifies patients studies.
• Prints images, or burns CD from PACS on a timely basis.
• Executes prompt retrieval of radiology reports, for review by authorized individuals, inclusive of faxing reports, as evidenced by customer satisfaction.
• Server as the first point of contact for visitors and callers.
• Greets and announces visitors and notifies appropriate staff member.
• Answers and screens telephone calls and takes accurate messages.
• Responds to inquiries from callers and visitors or refers to department staff.
• Copies records and other information as needed.
• Sorts and distributes department mail as it arrives.
• Interacts appropriately with customers via telephone and in person to gather and obtain appropriate information relating to exam including insurance information, referrals, and prescriptions.
• Orders imaging examinations per physician orders on a timely basis.
• Ensures accurate documentation of exam information.
• Helps facilitate multi-study patients between modalities.
• Ensures unit is appropriately supplied with the necessary forms and supplies.
• Facilitates the movement of patients into and out of the department.
• Coordinates with patient transport as needed.

Requirements

• High school diploma or GED
• No previous experience required
• Experience in a medical related field with medical terminology and human anatomy coursework, preferred.
• Excellent verbal and written communication and strong organization skills.
• Fundamental knowledge of computers.

Benefits

• Retirement Savings and Investment Plan
• Disability Benefits – Short Term Disability (STD)
• Sick Time Off
• Employee Assistance Program