Field Service Engineer

Role Overview

• Serve as the direct liaison with customers
• Collaborate closely to install, maintain, and upgrade equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess and address technical issues
• Perform preventative and corrective maintenance on various systems
• Coordinate and communicate directly with customers for smooth operations.

Requirements

• Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience
• Basic mechanical aptitude and interest in technical systems
• Willingness to learn and read electrical and mechanical schematics
• Ability to diagnose and solve basic technical problems
• Strong written and verbal communication skills
• Basic working knowledge of Microsoft Excel, Word, and PowerPoint
• Valid driver’s license and ability to obtain a passport, if required for travel
• Ability to meet on-site safety, environmental, and customer requirements.

Benefits

• Supportive work culture
• Programs and support for personal and professional growth
• Mentorship opportunities
• Structured training program
• Health and wellbeing of employees.