Manage complex calendars, scheduling, travel planning, and logistics
Prepare executive-level documents, presentations, and reports aligned with EXL’s standards of excellence
Track leadership priorities, action items, and follow‑ups across cross‑functional initiatives
Handle emails, calls, and communications with professionalism and integrity—core values within EXL’s culture
Act as a connector between leadership, clients, and internal teams, fostering EXL’s value of collaboration
Coordinate meetings, reviews, offsites, and business rhythms across departments
Maintain strong working relationships across global teams
Manage expenses, purchase orders, vendor coordination, and documentation
Support governance-related tasks, ensuring adherence to EXL’s strong culture of ethics and integrity
Uphold confidential information following EXL’s compliance and ethical guidelines
Support small to medium-scale leadership projects—from research and data compilation to tracking milestones
Ensure accurate, timely information flows for decision‑making in a data‑driven environment
Requirements
Proficiency in Microsoft Office Suite and collaboration tools (Teams, SharePoint, Outlook, Power BI)
Excellent communication, time‑management, and organizational skills
Ability to manage multiple priorities while demonstrating EXL’s core values of excellence and respect
Proven ability to manage highly complex calendars, international travel logistics, and shifting priorities in fast-paced environments
Discretion and integrity in handling confidential matters
Preferred Skills
Experience supporting leaders in technology, digital, analytics, or BPM-led environments
Comfort working with global stakeholders across different time zones
Strong problem-solving skills with a mindset of innovation—aligned with EXL’s innovation-driven culture
Bachelor’s degree preferred; strong professional experience accepted
7–12+ years of progressive executive administrative experience, including 3–5+ years supporting C-level or EVP-level leader, preferably in fast‑paced or global organizations