Responsible for review and delivery of all compliance activities as designed.
Partner with other line compliance functions along with compliance reporting team for updates and changes.
Act as a bridge between Line compliance execution team, Reporting team and function leadership.
Innovating and improving the existing process to flush the inherent risk for the function.
Managing the Compliance team and drive strong Org culture to ensure completion of deliverables.
Participating in the design, development and delivery of best-in-class Compliance programs, policies and practices.
Analyzing comparative data and preparing regional and global reports related to compliance risk assessments and monitoring of compliance related issues.
Mentor and guide team on all aspects of Compliance/Audit/Risk and govern trainings to enhance skillset for the role.
Investigating and assisting in responses to compliance risk issues.
Requirements
Minimum of 10–15 years of experience in the BPO/ITES industry, with solid exposure to Compliance, Risk, or Audit functions.
Proven experience in managing compliance operations, leading audits, and driving process improvements across multiple business functions.
Experience in stakeholder management and handling client or regulatory audits preferred.
Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, Law, or any related field.
Additional certifications in Compliance, Risk Management, or Audit (e.g., ISO, SOX, PCI, or equivalent) are an advantage.