Review projects at milestone dates for compliance to methodology and policies
Drive compliance
Ensure Risks are reviewed along with mitigations or a POA in place
Escalate discrepancies if any
Educate Transition Managers as required
The primary external interactions of the resource will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes
Requirements
Education Requirements
Graduate / Post Graduate in any stream
PMP, PgMP certification (preferred)
Work Experience Requirements
10+ years of experience, most of which should be in BPO environment
3+ years of BPO experience should be in Transitions
Should have hands-on experience of migrating processes
Program Management experience of a small to medium size engagement
Valid (10 year / 5 year) US &/or UK Visa will be an added advantage