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Java Technical Lead – L2 Support at Trinetix | JobVerse
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Java Technical Lead – L2 Support
Trinetix
Remote
Website
LinkedIn
Java Technical Lead – L2 Support
Ukraine
Full Time
4 weeks ago
Visa Sponsorship
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Key skills
Java
About this role
Role Overview
Lead daily operations: ticket triage, assignment to L1/L2, escalation management
Own P1/P2 critical incident response — acknowledge within 30 min, drive to resolution, conduct post-mortem
Participate in Change Advisory Board (CAB), release planning, and post-deployment validation
Conduct root cause analysis (RCA) for complex and recurring incidents
Coordinate knowledge transfer from incumbent vendor, own team KB quality
Perform code-level investigation and fix for highest-complexity issues
Mentor Java+DevOps engineers and L1 support engineers
Manage weekend release activities (several times per year)
Requirements
5+ years in application support or software engineering with support responsibility
Prior experience as a tech lead or senior engineer in managed services is preferred.
Tech Stack
Java
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