Technical Sales Engineer focused on Tier 1 Service Provider Customer

Ciena is a global leader in high-speed connectivity, committed to a people-first approach. The Technical Sales Engineer role supports Tier 1 service providers by delivering technical leadership and solution design to enable new business growth, acting as a trusted advisor and translating customer requirements into differentiated optical networking solutions.

Responsibilities:

• Act as a trusted technical advisor to service provider customers across engineering, operations, and executive stakeholders
• Translate customer requirements into end-to-end solution designs using Ciena hardware, software, and services
• Deliver technical presentations and demonstrations that clearly communicate solution capabilities and business outcomes
• Develop optical network designs and engineering documentation to support new technology proposals
• Create bills of materials, quotes, and customer-facing templates using Excel and related tools
• Collaborate closely with Account Managers to support account strategy and opportunity execution
• Maintain awareness of market trends and portfolio evolution to articulate differentiated value

Requirements:

• Bachelor's degree in Engineering
• 5+ years of experience in Sales Engineering or architectural roles supporting Tier 1 service providers
• Application of optical networking technologies in network engineering or sales engineering environments
• Utilization of Ciena portfolio elements including RLS, Waveserver, Navigator, Planner Plus, and SAOS
• Creation of optical network designs using Planner Plus
• Presentation of technical solutions to audiences ranging from technical teams to executive leadership
• Ability to influence stakeholders and manage competing priorities in a customer-facing environment
• On-site presence in Dallas, TX three or more days per week without the need for travel
• Background in 4G and 5G wireless networking, including xRAN and fronthaul, midhaul, and backhaul architectures
• Exposure to automation, analytics, and AI applications in networking operations
• Industry certifications relevant to optical or service provider networking