Contribute to the long-term vision for Smartsheet’s Identity and Authentication capabilities, including Single Sign-On (SSO), MFA, and secure login experiences
Own the execution roadmap for critical IAM features, including integration with major Identity Providers, user provisioning, federated identity, and user lifecycle management
Serve as the primary product owner for core authentication protocols (e.g., SAML, OAuth 2.0, OIDC), ensuring compliance, reliability, and ease of setup for IT administrators
Identify and scope enhancements to existing monetizable features, working with pricing and sales teams to improve the adoption and value of our premium security and identity offerings.
Collaborate closely with Security and Platform Engineering teams to drive platform-wide standards for authorization and session management that are scalable and resilient
Analyse market trends, competitive offerings, and customer feedback from IT and Security Administrators to inform feature prioritization and optimize the administrative experience
Represent identity and authentication product capabilities internally and externally (e.g., with customers and partners), clearly communicating the security, compliance, and usability value of your features
Collaborate effectively with and offer informal mentorship to engineering and design team members, fostering a culture of technical excellence and collaborative product delivery
Perform other duties as assigned

6+ years of product management experience, including delivering impactful SaaS or enterprise software solutions
2+ years of direct experience in Identity and Access Management (IAM), focusing on B2B authentication, authorization, or user lifecycle management products
Proven ability to define and execute feature-level roadmaps for complex and highly technical platform areas
Deep technical understanding of core identity protocols (SAML 2.0, OAuth 2.0, OpenID Connect), user provisioning standards (SCIM), and security best practices for session management and MFA
Demonstrated success in driving cross-functional team collaboration, particularly with platform and security engineering teams
Excellent communication skills and the ability to articulate technical security concepts clearly to both technical and non-technical stakeholders.
Data-driven mindset with a focus on core metrics like successful login rates, setup time, and security feature adoption
Legally eligible to work in India on an ongoing basis
Fluency in English is required.

Senior Product Manager II, Identity & Authentication

Key skills