Provides support to cross-functional team(s), with close attention to detail
Research, analysis, and document findings
Document and distribute new or revised processes and procedures that result from project efforts
Analyze business problems and recommend solutions
Write user stories with detailed acceptance criteria
Create and implement a solution design that will meet the needs of the business
Create and implement project plans when applicable
Test the design, manage QA and UAT, and verify solutions
Write up and keep detailed records of initiatives
Perform System demo, participate in user acceptance testing, and conduct user training
Facilitate user acceptance and sign off.
Performs a variety of tasks
A certain degree of creativity and latitude is required.
Review, analyze, and evaluate market data and trends
Work with stakeholders and requestors to document requirements, define project scope and objectives, and do the analysis to provide recommendations to stakeholders and management on the next steps

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.

Technical Business Analyst

Key skills