Acts as the primary liaison for assigned geography of integrated providers, (i.e. market/regional/national, large group) to establish, oversee, and maintain provider risk management and positive relationships and supports high value initiative activities.
Conducts provider education, ensures contract compliance, provider communication, claims research and assists with resolution.
Implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets.
Requirements
3-5 years of provider relations and/or network management experience required
Experienced in working with large provider groups, capitated agreements, behavioral health provider
Must have excellent written, oral, and interpersonal communication skills
Computer literate in Word, Excel, Microsoft Office
Must be flexible and able to handle a highly, fast-paced environment
Knowledge of Medicare programs
Knowledge of various Behavioral Health and Commercial payment methodologies
Medical claims processing knowledge
Experience working within Provider Databases (i.e. EPDB) a plus
Critical thinking, problem resolution and ability to work independently