Senior Operations Insights Specialist

Role Overview

• Identify risks and process gaps, recommend monitoring tools and controls to strengthen governance across operations and data-related initiatives
• Drive data quality improvements in collaboration with enabling teams to reduce risk exposure and optimize resource utilization
• Provide audit and regulatory support by coordinating with TA Operations, Regional Relationship Managers and local/branch level auditors
• Manage regulatory reporting requirements for APAX and ANZ, including VAT/GST and APRA related submissions
• Review contractual agreements and perform detailed validations related to premiums, claims and underwriting clauses
• Prepare product level summaries to generate insights for Operations, Portfolio Management, Actuarial and Product teams
• Validate new business deals and complex treaties, supporting actuarial modelling across the Asia region
• Perform premium rate validations using Python, SQL and formula-driven logic to identify variances
• Supporting automation initiatives by defining validation logic and enhancing end-to-end validation workflows
• Develop dashboards and insights using Power BI and other visualization tools
• Support Actuarial and Finance teams with financial monitoring for the L&H business
• Conduct financial comparisons including Actuals vs Estimates, cash flow variance analysis, and collaborate to resolve discrepancies
• Lead quarterly monitoring activities and prepare reports supporting regional closing cycles
• Analyze revenue trends and key statistical metrics during periodic closing
• Perform pre-and post-closing activities and publish control and monitoring reports
• Compare new business volumes with client reported data to support accurate financial projections
• Conduct simplified lapse studies to identify early warning indicators and highlight business-impact trends

Requirements

• 4-6 years of experience in Life & Health Insurance/Reinsurance, preferably with exposure to Financial Planning and Analysis
• Strong technical understanding of L&H concepts with a solid end-to-end value chain perspective
• Advanced analytical skills with expertise in Excel, SAS/SQL and Stargate
• Excellent communication skills (written and verbal) with the ability to drive outcomes aligned to risk management standards
• Strong stakeholder management experience across multicultural and cross-functional teams in a virtual environment

Tech Stack

• Python
• SQL

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities