Working Student E‑Commerce, Back Office

Role Overview

• Handle customer inquiries and support tickets (Zendesk, eBay, Shopify)
• Inspect and coordinate returns
• Record, categorize, and file documents/receipts
• Prepare accounting entries and perform basic bookkeeping tasks
• Edit product images and maintain product listings
• Track orders and communicate with suppliers
• Document and report errors in the inventory/ERP system
• Prepare and coordinate reorders

Requirements

• Excellent German skills (C1/C2) – required
• English for international customers and suppliers
• Structured, independent way of working
• Technical affinity and eagerness to learn new tools
• Willingness to work with Claude Code – no need to be an expert; enthusiasm is enough. We will teach you everything you need.
• Enrolled at a university (working student status)
• Experience in e‑commerce or back office is a plus, but not required

Benefits

• Flexible working hours; fully remote possible
• Alternatively: on-site in Regensburg (warehouse/office)
• Direct collaboration with the founder – short communication lines and real responsibility
• Training in modern AI workflows (Claude Code, Vertex AI) – skills that will benefit you beyond this role
• Fair compensation to be agreed
• Long-term perspective: full-time position possible after graduation