Head – Delivery, Operations, Linear Engineering Services

Role Overview

• End-to-End Engineering Delivery Ownership
• Own the complete lifecycle of engineering multiple projects delivery concurrently from project kick-off to final submission
• Ensure timely and high-quality delivery of: LiDAR survey outputs and data processing, Route alignment and network planning, As-built drawings and engineering packs, LLD documentation, Permits and statutory approvals
• Establish delivery KPIs (quality, TAT, cost efficiency, client SLAs)
• Act as final escalation authority for delivery-related risks and technical challenges
• Operational Excellence & Governance
• Build a structured engineering delivery operating model
• Implement delivery governance frameworks, review mechanisms, and milestone tracking
• Establish QA/QC systems for survey, design, and documentation outputs
• Build engineering capacity planning models aligned with pipeline growth
• Technical Leadership – Telecom Engineering
• Provide technical oversight across: GIS-based design systems, LiDAR data utilization and interpretation, Fiber network design and permits, Utility corridor planning, Linear infrastructure engineering
• Ensure adherence to telecom standards, local regulatory requirements, and client specifications
• Guide engineering teams on constructability, cost optimization, and field feasibility
• Integrate feedback loops from EPC clients to continuously improve engineering outputs
• Client Interface & Commercial Alignment
• Serve as primary client liaison post-project award
• Liaise with on-demand permitting agents to support regulatory approval processes
• Participate in project kick-offs and ensure scope clarity and expectation alignment
• Drive regular client reviews and delivery updates
• Manage change requests and scope variations in alignment with commercial teams
• Ensure high customer satisfaction and repeat business
• Expansion into Utilities & New Sectors
• Develop engineering delivery capability for adjacent sectors such as: Power distribution and transmission, Gas pipelines, Water and sewer networks, Other linear infrastructure domains
• Identify capability gaps and build sector-specific expertise
• Develop sector-ready design frameworks and compliance systems
• Support business development with technical inputs for new market entry
• Organization Building & Leadership
• Lead and mentor all LLD Managers and engineering delivery teams
• Define organizational structure for scale (regional teams, sector verticals, etc.)
• Build a performance-driven engineering culture focused on accountability and quality
• Foster cross-functional collaboration between Sales, Finance, and Operations

Requirements

• 15-18 years of experience in telecom engineering
• Strong knowledge of linear infrastructure engineering principles
• Familiarity with LiDAR technology and GIS-based design tools
• Working understanding of permitting and statutory approval processes
• Knowledge of constructability considerations relevant to EPC execution
• Experience building delivery governance and QA/QC frameworks
• B.E./B.Tech in Civil / Electrical / Telecom / Mechanical Engineering
• Postgraduate qualification in Infrastructure Management / Project Management (preferred)