Perform all duties of ad operations including trafficking, troubleshooting, campaign optimizations and reporting
Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client contacts and to supervisor
Monitor and analyze campaign performance
Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
Identify workflow inefficiencies and address ideas to improve the ad ops process
Creating setup of GAM ad units and key-values by following clear instructions, exporting GPT code (with responsive mapping manually added)
Providing GAM ad codes and implementation instructions to development team
Prebid setup implementation using easy-to-use product (basic experience is needed)
Conduct monthly and on-demand reports from various SSP platforms

At least 3 years of ad operations and client service experience, especially with GAM (Google Ad Manager)
Experience trafficking ads for desktop, mobile, and video platforms
Programmatic ecosystem understanding: AdX, Prebid, Amazon HB
Newsletter ad management (direct sold and programmatic)
Ability to work on Prebid configuration on other platforms: Magnite, Index Exchange, OpenX, etc.
Must be technically adept within the digital ad space and be able to troubleshoot issues as they arise
Attention to detail, strong organizational and follow-through skills
Excellent interpersonal, communication, and client service skills
Ability to collaborate well with teams and proactively manage multiple tasks
Proficiency with Excel / Google docs (especially with pivot tables) and Data Studio
Experience with ticketing systems (Jira, Zendesk)
English written and spoken needs to be at high level
HTML, CSS and JS knowledge is a plus

Senior Ads Ops Manager

Key skills