Define and drive the end-to-end technology strategy and common reference architecture for Vonage's product and IT platforms
Partner with the CINO and CEO to establish target architecture that enables digital transformation and product excellence across the organisation
Ensure technical governance and business flexibility, providing blueprints that balance innovation with operational stability
Reorient technology investments to focus on Customer and Employee Experience (CX/EX) journeys rather than "tech for tech's sake"
Lead a multidisciplinary architecture team of professionals across AI, Enterprise/Data, Enterprise/IT, Developer Experience, and Telecom domains
Foster a culture of innovation, experimentation, and start-up agility while maintaining enterprise discipline
Attract and develop elite architecture talent that can operate at the intersection of technology innovation and business value
Collaborate closely with Ericsson stakeholders (Strategy, Technology and Research) to leverage the broader Ericsson technology portfolio
Establish clear responsibility splits and collaboration models between CINO and business units

10+ years of progressive experience in enterprise architecture, technology strategy, and related leadership roles
Proven track record of defining and implementing large-scale technology transformations in complex, multi-business unit organizations
Demonstrated experience leading architecture teams through digital transformation initiatives
Strong background in enterprise SaaS technologies, cloud platforms, or telecommunications
Experience working in or with global organisations, ideally with exposure to multiple markets and regulatory environments
Deep experience in Enterprise IT architecture — including enterprise integration, ERP, ITSM, identity management, and IT service delivery at scale
Experience working at the intersection of Enterprise IT, digital transformation and product/engineering — translating operational and business constraints into scalable architecture decisions
Exceptional ability to translate complex technical concepts into clear vision and actionable plans that resonate with both technical teams and business executives
Proven collaborative leadership style that builds trust and drives alignment across diverse stakeholder groups
Track record of building and developing high-performance technical teams
Experience working effectively in matrix organisations with multiple reporting lines and stakeholder groups
Ability to connect technology strategy with business outcomes and commercial value.

Head of Architecture

Key skills