Senior Associate, Alternative Investment Services – Bank Loans Operations

Role Overview

• monitor and process custody related events to the fund’s records accurately and timely
• ensure prompt follow up on exception situations and facilitate timely problem resolution
• perform daily maintenance and record keeping for Syndicated Bank Loans
• process trades, book receipts and disbursements
• perform daily reconciliation of cash balances
• produce daily roll-forward proof of portfolio holdings and accrual information
• prepare standard and ad hoc reporting for both internal and external customers
• respond to customer queries daily
• process bank loan notices as received from agent banks
• interact with Investment Manager
• research and resolve exceptions and issues
• escalate unresolved issues to management
• perform daily or weekly reporting functions for the team’s activities
• support training of new hires as necessary
• maintain knowledge of current alternative procedures and processes

Requirements

• support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE’s) by monitoring and processing custody related events to the fund’s records accurately and timely
• Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients.
• Daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
• Processing trades, booking receipts and disbursements
• Daily reconciliation of cash balances
• Producing daily roll-forward proof of portfolio holdings and accrual information
• Preparing standard and ad hoc reporting for both internal and external customers
• Responding to customer queries on a daily basis
• Daily processing of bank loan notices as received from agent banks, Interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team’s activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues; applies knowledge across team
• Support training of new hires as necessary

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards