Manager, Business Analysis, Reporting

Role Overview

• Define and maintain an enterprise reporting framework that supports operational, tactical, and executive reporting needs
• Establish standards for report design, metric definitions, visualization, documentation, and lifecycle management
• Oversee the design, development, and optimization of Power BI dashboards, scorecards, and automated reporting solutions
• Partner with data, technology, and governance teams to align reporting solutions with enterprise data architecture and source systems
• Identify opportunities to modernize reporting infrastructure, reduce duplication, and retire low-value or redundant reports
• Evaluate and guide the use of AI, agentic AI, and advanced analytics to enhance insights, forecasting, and decision support
• Own reporting governance processes including intake, prioritization, standards enforcement, and version control
• Establish and monitor reporting quality controls to ensure accuracy, consistency, reliability, and auditability of all reporting assets
• Act as the escalation point for reporting quality issues, metric discrepancies, and prioritization conflicts
• Guide the team in analyzing operational, financial, customer, and workflow data to identify trends, risks, and improvement opportunities
• Oversee measurement of Operational Excellence initiatives by ensuring consistent KPI frameworks for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve
• Ensure executive-ready reporting and storytelling that clearly communicates risks, performance drivers, and recommendations
• Lead, coach, and develop a team of reporting analysts, building skills across reporting design, analytics, automation, and business partnerships
• Promote best practices, peer reviews, and knowledge sharing to improve consistency and quality across the team
• Foster a culture of accountability, continuous improvement, and learning.

Requirements

• Bachelor’s degree required (Business, Analytics, Information Systems, or related field preferred)
• 7 + years in reporting, analytics, business intelligence, or operational analysis
• 3+ years of experience leading analysts or managing reporting teams
• Advanced experience with Power BI, Power Automate, and Excel; AI-enabled analytics experience is a plus
• Experience establishing reporting standards, governance, or frameworks in an enterprise environment
• Relevant BI or analytics certifications (Power BI, Tableau, SQL, or similar) preferred
• Strong ability to translate complex business needs into scalable, high-quality reporting solutions
• Proven experience driving reporting quality, consistency, and process improvement.

Tech Stack

• SQL
• Tableau

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave