Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules
Drive integration of AI and automation into risk management processes
Design and optimize ServiceNow workflows for risk identification, assessment, and reporting
Enable continuous monitoring, issue management, and control testing using IRM capabilities
Implement Privacy Management workflows, including data requests and compliance tracking
Collaborate with cross-functional teams to deliver AI-assisted risk solutions
Analyze current processes to identify automation and predictive analytics opportunities
Apply change management methodologies to support technology adoption
Develop communication, training, and stakeholder engagement plans
Promote innovation and responsible use of AI in risk practices
Monitor initiative performance using analytics and AI-driven insights
Provide project updates, including risks, metrics, and adoption progress

Bachelor’s degree in Business, Information Systems, Risk Management, or related field
Must have at least 5 years of overall risk management related experience
Demonstrated experience with ServiceNow GRC gained over 3-5 years working in the platform
Previous experience in a consulting environment is a plus
Experience implementing AI and/or automation in risk or compliance processes
Experience leading technology-enabled transformation initiatives
Understanding of process improvement and change management principles
Strong leadership and stakeholder engagement skills
Strong analytical and problem-solving abilities
Project management experience across multiple initiatives
Strong communication and presentation skills

Risk Innovation and Transformation Manager

Key skills