Software Development Manager

Role Overview

• Lead one or two engineering teams made up of individual contributors (e.g., software developers, QA specialists, and other technical roles)
• Monitor and optimize team productivity and code quality in an AI-augmented development environment
• Own team delivery outcomes, including processes, communication, and continuous improvement
• Plan and execute objectives aligned to product line goals and broader organizational priorities
• Develop and track projects and initiatives that contribute to product, technology, and departmental outcomes
• Coordinate team execution with minimal supervision, ensuring accountability and progress toward commitments
• Identify and implement improvements to workflows and processes, including recommending improvements outside the team when needed
• Track team capacity, workload, and planning to ensure sustainable delivery and clear prioritization
• Conduct regular 1:1 meetings with direct reports and collaborate with relevant peers
• Drive recruiting efforts to ensure the team is staffed with the skills and talent needed for success
• Evaluate and communicate team member performance, providing coaching and development support
• Define and maintain career paths for engineers, supporting individual growth and long-term professional development
• Provide recommendations on impact and performance to support compensation and talent decisions
• Build an environment that supports morale, retention, and team engagement
• Mentor individual contributors who show potential and interest in developing leadership and management skills
• Identify, manage, and help resolve conflicts within and outside the team while maintaining a neutral and constructive approach
• Provide candid, respectful feedback to team members and cross-functional peers
• Proactively engage with stakeholders outside of the team or department to build relationships, lend support, and ensure alignment
• Ensure visibility of the team’s progress and deliveries to stakeholders outside the team.

Requirements

• Typically 8+ years of overall experience in software development or related technical roles (or equivalent)
• Typically 2+ years of people management experience (or equivalent leadership experience)
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (preferred)
• Equivalent practical experience may be considered in place of a formal degree
• Experience managing software development teams that actively use AI coding agents and AI-assisted development tools in daily workflows
• Strong people leadership skills, including coaching, performance support, and team development
• Ability to coordinate and execute projects and initiatives with minimal oversight
• Strong organizational and communication skills, including cross-team collaboration
• Experience managing a team delivering continuously and incrementally
• Experience with Agile methodologies
• Experience in improving delivery processes and establishing effective team operating rhythms
• Ability to manage team capacity, planning, and prioritization effectively
• Strong conflict management and relationship-building skills
• Comfort partnering with customer-facing teams to support customer issue resolution and outcomes.

Benefits

• Remote First work environment
• Unlimited vacation in most of our locations!!
• Great benefits including health, dental, vision and savings plan.
• Perks such as training reimbursement, WFH reimbursement, and more.
• Diverse and dynamic teams with challenging and exciting work.
• An opportunity to have a real impact on our business.
• A great range of social activities (both in person and virtual).
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program
• And so much more!