Key skills
Communication
About this role
Role Overview
- Attend to customers professionally
- Handle customer requests promptly
- Respond to and fulfill customer inquiries
- Build rapport with customers
- Lead communication on service-related matters
Requirements
- Experience in customer service management
- Strong communication skills
- Ability to lead and coach a team
- Familiarity with digital banking platforms
- Able to handle customer complaints effectively
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development