Senior Organizational Learning Specialist

Role Overview

• Facilitate technical training programs for new and existing employees
• Recommend and implement approved changes to enhance all aspects of the learning experience
• Provide one-on-one training sessions as requested
• Facilitate training related to onboarding including, but not limited to, orientation and coursework that supports core values
• Work collaboratively with members of the HRD/Organizational Learning team and other business units/stakeholders to assist, deliver, and create new training classes and programs
• Participate in new product/service implementation
• Review scope of project and recommend training solutions
• Evaluate the effectiveness and success of training by using qualitative, quantitative, and behavioral based metrics
• Maintain all training materials to ensure information is relevant, accurate, and current

Requirements

• Bachelors degree in human resources, Education, or related field
• At least 3 to 5 years of experience in facilitation of training and instructional design
• 3 to 5 years of experience with financial institutions training required
• Experience in facilitating and/or designing technical training preferred
• Experience developing content suited for multiple delivery channels (instructor-led classes, online virtual classes, computer-based training [CBT] and self-paced training material)
• Experience creating process documents to be used in the flow of work (job aids, etc.)
• Experience using Articulate Rise preferred
• Experience with core software OSI/FISERV preferred

Benefits

• Medical, vision, dental benefits
• 401k plan with company matching
• Generous sick, vacation and personal leave
• Annual corporate-wide incentives