Serve as the lead technology advisor for the assigned geography or asset class and aligned accounts; build and maintain relationships with key stakeholders in the Property Management business line and clients
Participate in internal as well as client meetings to drive awareness and adoption of JLL’s technology strategy, platforms, and products
Define priorities for NPS improvements, internal education, growth planning and innovation
Develop account penetration strategies to grow share of wallet with business leaders
Own direct follow-up on client NPS pain points and feedback with concerted action plans
Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes
Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution
Contribute to the creation of technology-focused business cases and ROI analyses for clients
Serve as an Industry thought leader in industry events and client forums
Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.
Support Property Management leadership and sales team with strategic guidance and solutioning technical components for complex or major pursuits
Bring together platform enablement technologies and others that are sold to the client for holistic solutions to client needs
Conduct discovery sessions with clients to understand their business challenges, operational pain points, and strategic objectives related to real estate and property management
Build and maintain strong client relationships with regular client engagement at multiple organizational levels, from operational users to C-suite executives, tailoring communication and recommendations to each audience
Develop and deliver compelling sales presentations, product demonstrations, and business case analyses that articulate value propositions in terms clients understand
Requirements
5-7+ years of sales or sales solutioning experience at a large organization
Experience across multiple disciplines of corporate real estate and property management services, technologies and/or solutions
Proven capabilities in growing relationships at the senior executive level and C-Suite
Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers
Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed
High attention to detail and very organized with strong analytical and problem-solving skills
An excellent communicator with strong written and verbal presentation skills
Results driven, and thrives in a fast-paced, high-growth work environment
Ability to supervise and manage multiple projects at the same time
Capacity to conceptualize as well as operationalize commercial strategies
Ability to efficiently interact with company senior leaders
Superior organizational awareness
Experienced at managing diverse and geographically remote teams
Understands the market of CRE and Property Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.
Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.