Develop and maintain strong relationships with assigned customers and collaborate with internal departments (e.g. technical department) to ensure client requirements are understood and fulfilled, aligned with strategic goals
Create and implement strategic account plans to achieve sales targets and business objectives
Provide effective account management and ongoing service, support, and sales development to assigned key customers, including white spot prospecting for existing and new products, innovations, and sustainability improvements (water, energy, chemical usage), and food safety solutions where applicable
Provide hands-on application expertise and execution, including customer training and merchandising, to strengthen value proposition and brand equity
Hold monthly and quarterly review sessions with department heads and general managers
Demonstrate strong analytical skills and basic P&L understanding to bring strategic proposals and presentations to customers, aiming to improve sales while exceeding customer expectations
Focus on growing the business by identifying and addressing opportunities within existing customers and new customer acquisition through product and application recommendation, in line with defined sales targets

Bachelor’s degree and minimum 5 years prior sales experience in chemical specialties
Excellent interpersonal and communication skills (written and spoken in English)
Solid demonstrated presentation skills with ability to convey complex information to a broad audience
Strong time management skills with the ability to multi-task while being flexible with changing demands
Self-starter and results-oriented individual with the confidence to take risk and partner with business leaders as required
High sense of drive and urgency with a positive outlook
Demonstrated sales skills and/or training with ability to utilize consultative sales techniques
Capable of training customer employees in product use and safety
Able to travel upcountry occasionally per business requirements

Account Manager – Hospitality

Key skills