Build, maintain, and grow strong relationships with existing customers through regular engagement, site visits, and ongoing communication to ensure retention and loyalty.
Expand customer accounts and generate new business by identifying opportunities, developing and qualifying leads, and supporting sales growth initiatives to meet revenue targets.
Serve as a trusted partner and primary point of coordination for customers, aligning internal resources to strengthen relationships and enhance overall business performance.
Lead customer engagement activities such as Business Reviews, program evaluations, and ongoing consultations to share performance insights, market trends, and product or program enhancements.
Provide training, guidance, and product expertise to customer sales teams and chemical specialists, ensuring effective use of products, tools, and demonstrations.
Collaborate with customer ownership and management on marketing and sales efforts, including planning and participation in trade shows and industry events, and offering recommendations to improve program effectiveness and profitability.
Complete administrative and operational responsibilities accurately and safely, including budgeting, forecasting, expense management, and adherence to safety practices and PPE requirements.

High school diploma or equivalent
Bachelor’s degree preferred, with 5+ years of industry experience preferred
Ability to travel by plane or car regularly and for long periods of time
Ability to meet physical requirements, to work in an office environment and be able to bend and crouch in order to install chemical dispensers and work with laundry and ware washing machines
Ability to function in self-directed avenues toward delivering optimal business results
Ability to establish and maintain effective relationships with both internal and external customers
Demonstrated problem-solving abilities, supported by thoughtful judgment and careful consideration
Ability to set clear strategies and goals and develop accurate measures for performance against those goals
Willingness to be the only advocate for an idea or position, as well as a comfort level with working alone on a tough assignment
Working knowledge of current policies, practices, trends, and information affecting the business and organization
Excellent written and oral communication skills, with proficient computer skills including experience with Microsoft Office.

Comprehensive benefits package including medical, dental, and vision insurance available from day one
401(k) with matching
Paid time off
Learning and development opportunities
Rich company culture

Territory Sales and Application Manager

Key skills