Lead the day-to-day people operations across global locations to ensure a smooth employee lifecycle.
Drive process and policy improvements by identifying manual bottlenecks and implementing automated solutions.
Manage employee relations cases from end-to-end, ensuring fair and consistent outcomes.
Maintain and evolve the content for our AI-powered people bot to drive employee self-service.
Partner with the Global Payroll Manager to ensure accuracy and statutory compliance across multiple regions.
Coach and support first-line managers in navigating performance management and conflict resolution.
Ensure local compliance with employment law and regulatory obligations across our diverse global footprint.
Oversee the performance process execution, onboarding managers to the cycle and ensuring high completion rates.
Run company onboarding sessions and act as the local owner for office experience in-region (where applicable).

4-7 years of experience in People Operations or as an HR Generalist, ideally within a high-growth tech or fintech environment.
Proven experience managing employee relations cases independently and fairly.
A track record of improving or automating HR processes to increase team capacity.
Experience supporting managers across multiple time zones or international regions.
Familiarity with maintaining HRIS data and using people analytics to inform decisions.
Strong knowledge of international employment law basics or a proven ability to quickly research and apply local compliance requirements.
Experience with AI tools, chatbot management, or modern HR productivity software is preferred.

People Operations Manager

Key skills