About this role
Role Overview
- Provide technical recommendations that best suit the environment based on customer requirements
- Support the transition from a break fix operating model to a customer solutions focused operating model
- Drive continuous improvement of implementation methodology and service offerings
- Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources
- Coordinate project resources and tasks
- Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
- Provide a technical review of system configuration for viability during implementations
- Diagnose and resolve electronic, networking, and mechanical problems
- Approximately 70% travel across the specified geography (throughout NE and backup support for CO)
Requirements
- 1+ year of professional working experience in the IT technologies or electronics industry
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Skills include network configuration and/or troubleshooting experience
- Cisco Certified Network Associate (CCNA) certification (required to obtain within 6 months from beginning of employment)
- Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
- Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Benefits
- field service incentive bonus plans
- on-call pay
- company fleet/car
- training
- advancement opportunities
- comprehensive Philips Total Rewards benefits program
- generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- stock purchase plan
- education reimbursement