Administer Microsoft 365 tenants, ensuring secure and stable operations
Monitor service health, coordinate incident response, and produce RCA documentation
Maintain tenant configuration baselines and ensure alignment across Commercial and GCCH environments where feasible
Identify opportunities to improve automation, policy enforcement, and visibility using PowerShell, Microsoft Graph, and M365 reporting tools
Support tenant-level deployment and configuration of Microsoft 365 AI capabilities
Implement and manage AI governance controls including: Feature enablement/disablement, User and group-level access scoping, workspace and app-level permissions that impact AI data access
Partner with Security, Privacy, and Legal teams to validate AI readiness of tenant configuration, ensure AI features comply with data handling, retention, and regulatory policies
Track AI feature rollout status, limitations, and differences between Commercial and GCCH, and communicate impact to stakeholders
Configure and maintain Conditional Access, MFA, authentication policies, and device-based access controls
Enforce least privilege access using Entra ID RBAC, PIM)
Manage admin role assignments and privileged workflows with auditability in mind
Support audit requests and compliance assessments related to both collaboration data and AI usage
Administer governance for Teams creation, external access, federation, and app permissions.
Oversee third-party and first-party app governance, including, App approvals, blocked apps, and OAuth app consent
Review and manage Teams apps, add-ins, and agents in alignment with AI governance standards
Requirements
3–7 years’ experience administering Microsoft 365 in an enterprise environment