Develop highly complex, mission critical scoped and global applications for the Department of Homeland Security
Actively participate in agile daily scrums and ceremonies
Support customer requirement workshops and configure requested items using Flow Designer
Provide technical guidance and support to junior staff
Design and configure Notifications, UI Pages, UI Macros, Script Includes, etc.
Support in the development of use cases and testing procedures
Create and maintain system design and operations documentation

U.S. citizen with the ability to attain DHS EOD
BA + 15 years applicable experience
1 or more active ServiceNow certifications
Extensive understanding of ServiceNow configurations and scripting
Experience integrating ServiceNow with external systems through SOAP or REST web services
Experience with Okta and SSO technologies
Experience using the Workflow Editor to configure workflows

Senior ServiceNow Developer

Key skills