Clinical Sales & Application Specialist

Role Overview

• Work and support to achieve individual goals and the Software Business Sales team goals
• Demonstrate solutions and optimize product utilization
• Foster positive customer business relationships
• Identify and develop product expansion opportunities
• Support the marketing team; in the communication of sales support materials, at promotional events
• Gather data for market and competitive analysis
• Provide support throughout the sales process for new and expansion opportunities
• Prepare and perform company, product and/or industry related presentations for all Software Business solutions
• Perform consultative workflow assessments to provide recommendations for placement, best use, and value benefits of our solutions
• Assist with on-time projects and mitigation of risks
• Maximize customer utilization of all Software Business solutions and applications
• Perform discovery to identify and develop expansion opportunities for solutions and services
• Drive software and hardware upgrades
• Perform analysis of customer operations and data, supporting recommendations to customers
• Assist in field research of market trends and collection and dissemination of competitive information internally to appropriate departments
• Participate in both local, national or international vendor trade shows as required
• Assist in the development and performance of sales training events and materials as directed by Software Business leader and Global Sales department
• Procure, schedule, and conduct customer meetings pertaining to customer wellness and sales
• Manage territory customers, develop customer advocates and reference sites
• Assist contracts team with clinical oversight as needed, and assist with Software Business solutions RFP’s and IT Security Questionnaires
• Other Duties pertinent to software business sales as assigned

Requirements

• Bachelor's Degree Preferred
• 3-5 years experience in the clinical environment (e.g. Blood Bank, Transfusion Services Management, TSO, Trauma, OR) is strongly preferred
• 3-5 years experience with clinical software (e.g. BBIS) is highly regarded
• Demonstrated skills in Microsoft Office (Word, Excel, PPT) required
• MLS, MT, CLS, SBB, RN License strongly preferred but not required

Benefits

• 401(k) with up to a 6% employer match and no vesting period
• Employee stock purchase plan
• Flexible time off for salaried employees
• Accrual of three to five weeks’ vacation annually for hourly employees (based on tenure)
• Accrual of up to 64 hours (annually) of paid sick time
• Paid and/or floating holidays
• Parental leave
• Short
• and long-term disability insurance
• Tuition reimbursement
• Health and welfare benefits