Serve as a senior subject matter expert for HEDIS quality oversight, audit readiness, and submission support activities.
Independently lead complex NCQA audit workstreams, including Roadmaps, Section 5 documentation, measure-specific evidence, CAHPS and auditor communications.
Interpret and apply federal and state regulatory requirements, and applicable state regulations, to HEDIS documentation, workflows, and data use.
Provide expert guidance on reporting population applicability/management, measure selection, and submission requirements.
Identify, assess, and mitigate audit and submission risks; lead root cause analysis and development of corrective actions for high-risk or complex issues.
Support CMS submission activities, including PLD coordination, testing validation, and final submission readiness.
Develop, refine, and maintain enterprise standards, templates, controls, and documentation to ensure audit-defensible outcomes.
Act as an escalation point for complex audit findings, regulatory interpretation questions, and submission decisions.
Contribute to leadership-level reporting, audit narratives, and governance materials.
Drive continuous improvement initiatives to strengthen HEDIS audit readiness and submission accuracy.
Requirements
Bachelor's Degree Healthcare or related field, or equivalent experience required
Master's Degree Healthcare or related field preferred
4+ years Related experience in HEDIS, Quality Audits, or regulated healthcare environments required
Project management experience in HEDIS, regulatory, audit, or quality improvement experience, preferably in a healthcare environment preferred
LTSS experience highly preferred
Benefits
Health insurance
401K and stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field, or office schedules