Change Management Director

Role Overview

• Lead projects that provide consultation in Change Management, Communication, Training, & HR and Financial Transformation.
• Lead multiple Change Management teams concurrently within a matrixed environment to successfully deliver services to clients.
• Drive business development.
• Be comfortable and credible in leading the needs analysis and solution design for client engagements and pricing change services accordingly.
• During active engagements, identify and successfully pursue additional change management revenue opportunities
• Lead client service and delivery.
• Develop and deliver integrated solutions that adhere to Strada’s Organizational Change Management methodology and tools to ensure client preparedness and adoption of desired outcomes.
• Collaborate with functional consultants/domain experts to develop solutions that reflect the client-specific needs.
• Provide support and oversight to change management consultants while leading the overall change management strategy and plan.
• Build and develop relationships.
• Develop relationships with external clients and internal colleagues including sales executives, team members, project leadership, PMO, functional and technical resources.
• Manage effective partnerships and ensure client satisfaction and resulting ongoing enthusiastic references.
• Serve as a trusted advisor.
• Credibly deliver change management advice at all levels of a client organization up to CHRO and/or CFO level and design strategies that reflect best practices and client nuances.
• Provide guidance on how to deploy solutions as well as assess and monitor effectiveness and adoption.
• Manage project scope, timeline, budget, and resources.
• Lead the change management project management, working with the overall Strada Program Management team.
• Operate in a defined and formal project management environment, using defined standards, and adhering to review/approval cycles, escalations, reporting protocols, etc.
• Support development of new services and continuous improvement opportunities.
• Serve as a thought leader.
• Contribute to the development and implementation of new services to support clients and improve team operations.
• Lead and support others in identifying improvement opportunities while contributing to Communities of Practice, methods and tools, initiatives, knowledge management libraries and team collaboration and growth
• Drive team career development and performance.
• Support team consultants in their professional growth and performance. People leaders will also support colleague career development plans, and lead goals and performance management and compensation activities.

Requirements

• A Bachelor’s degree in Business, Human Resources, Organizational Change or relevant field of study, Master’s preferred.
• Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes
• Knowledge of business development/sales process and best practices, ability to develop solutions, pricing and presentation
• Excellent communication skills across multiple formats, and demonstrated ability to interact effectively with all levels of an organization.
• Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
• Ability to remain flexible, quickly learn and adapt.
• Effective leadership of teams and supporting others through professional development
• Deep expertise in providing change management consulting to large-scale programs; for example, outsourced HR services or HR/Finance transformation
• Knowledge of training methodologies, instructional design principles and techniques and hands-on experience with training
• Ability to motivate junior team members in working toward practice/project goals
• Creative leader who can provide a vision while delegating key duties and empowering team members to ensure fulfillment
• Aptitude to work collaboratively in an ambiguous environment while modeling team standards in day-to-day work
• Strong skills in MS Office applications
• Certifications such as PMI, Prosci, SHRM, ASTD, etc.

Benefits

• health coverage
• wellbeing programs
• paid leave (vacation, sick, parental)
• retirement plans
• learning opportunities