Director, Project Delivery – Early Phase

Role Overview

• This position is responsible for ensuring the strategic and operational success of project delivery while fostering strong client partnerships, maintaining financial health, and driving organizational growth and innovation.
• The Director, Project Delivery collaborates across functions to ensure that projects are delivered on time, within scope, and aligned with both client expectations and corporate objectives.
• Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long-term partnerships.
• Understand client needs and proactively identify and implement tailored solutions that add value.
• Establish and maintain appropriate governance structures for client relationships, ensuring effective communication and collaboration.
• Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
• Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
• Lead proposal development for new opportunities, collaborating with cross-functional teams to deliver high-quality, competitive submissions.
• Contribute to winning new business by providing strategic insights and operational expertise during bid defense meetings (BDMs).
• Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
• Conduct monthly risk reviews and quarterly financial assessments to ensure project health.
• Drive data-driven decision-making by leveraging dashboards and analytics to identify risks and develop mitigation strategies.
• Ensure compliance with project timelines, budgets, and quality standards.
• Mentor project leaders in risk management, forecasting, and operational excellence.
• Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organizational efficiency.
• Champion change management efforts, including system and process migrations.

Requirements

• Requires a BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience.
• 10-12 years of experience recommended.
• Prior cross-functional project management experience within the clinical trial industry is required.
• Pharma/CRO experience is required, to include client relationship management.
• Thorough knowledge of FDA regulations, drug development, and clinical monitoring procedures is necessary.
• Must have demonstrated proficiency with ICH/GCP guidelines.
• Strong client relationship management and business development skills.
• Proven ability to deliver complex clinical research projects on time and within budget.
• Exceptional financial acumen and resource management capabilities.
• Strategic thinker with excellent problem-solving and decision-making skills.
• Effective communicator with strong negotiation and conflict resolution abilities.
• Demonstrated ability to lead, mentor, and develop high-performing teams.

Tech Stack

• Google Cloud Platform

Benefits

• We are passionate about developing our people, through career development and progression;
• Supportive and engaged line management;
• Technical and therapeutic area training;
• Peer recognition and total rewards program.
• Committed to building an inclusive culture – where you can authentically be yourself.