Provide technical support and as needed response to customers, field technicians, and sales/account managers.
Participate in equipment start-ups, commissioning, and complex repair work.
Read and interpret mechanical drawings, flow diagrams, and schematics to identify issues and perform accurate repairs.
Troubleshoot and resolve mechanical, installation, or performance problems in the field.
Perform precision measurements using Verniers, Micrometers, and Dial Indicators.
Support Customer Account Managers in identifying parts for repairs, rebuilds, and warranty work.

Bachelor’s degree in a related discipline or equivalent combination of education and relevant experience.
Relevant work experience may be considered in lieu of education.
Proficiency in mechanical systems, assembly, and equipment repair.
Ability to read and interpret engineering drawings and technical documents.
Self-motivated with strong organizational and multitasking skills.

Must maintain a valid driver’s license and good driving record.
Ability to lift up to 50 lbs. and perform physical work, including standing, bending, and climbing.
Work performed in customer facilities, mills, and industrial environments with variable conditions.
Must be able to work safely in noisy, dusty, and confined areas.
Strong mechanical dexterity, balance, and coordination required.
Ability to travel extensively and work irregular hours based on customer needs.

Field Service Technician

Key skills