Provide administrative and operational support to assigned departments (e.g. Operations, Claims, Underwriting, Policy Administration, Finance, P&C)
Assist in data entry, document preparation, and record management in internal systems
Support processing of policies, claims, reports, or other operational tasks, depending on department needs
Perform basic checks and validations to ensure accuracy and completeness of information
Liaise with internal teams to follow up on missing information or pending items
Maintain proper documentation and ensure compliance with internal procedures and guidelines
Support ad-hoc tasks, projects, or backlog clearance as required

SPM or higher qualification
Basic computer skills (e.g. Microsoft Word, Excel)
Detail-oriented and organised
Able to communicate clearly in English; Bahasa Malaysia proficiency is an advantage
Familiarity with using ChatGPT to assist with daily tasks

Operations Support

Key skills