Own the Performance lifecycle: Deep-dive into every touchpoint of the performance journey, from ambitious goal-setting and real-time feedback to meaningful reviews and personal development.
Bridge the Gaps: Work cross-functionally with People Ops, Partners, Reward, and Tech to build and lead the execution of seamless, end-to-end processes that actually work for humans.
Be Data-Driven: Use research and analytics to spot friction, measure what matters, and ruthlessly prioritise the work that has the biggest impact.
Test & Learn: We’re big on experimentation. You’ll pilot new ideas and iterate constantly, always keeping the Monzonaut experience front and center.
Requirements
You care deeply about making Monzo a better place to work, and you want to build things that make a meaningful difference for Monzonauts.
You’re collaborative and thoughtful in how you work, and you’re good at bringing people together across teams, disciplines and time zones.
You’re good at getting to the heart of a problem, especially when things feel messy or unclear.
You’re comfortable switching between longer-term thinking and the practical work needed to keep things moving.
You use data to drive decisions, while staying close to the human experience behind it.
You have strong judgement and can make thoughtful calls, even when there is no perfect answer.
You’re comfortable challenging the status quo and asking whether there’s a better way to do things.
You’re curious and passionate about learning, and you enjoy sharing ideas and helping others learn too.
Tech Stack
Switching
Benefits
£1,000 learning budget each year to use on books, training courses and conferences.
Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.