Carrier Relations Manager

Role Overview

• Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions
• Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security)
• Lead operator onboarding for Open Gateway / Network API enablement
• Drive adoption of Network APIs including:
• Number Verification
• SIM Swap Detection
• KYC & Identity APIs
• Device Status & Line Status
• Silent Authentication
• Define commercial models (revenue share, per-transaction, success-based pricing)
• Support go-to-market strategies with operators and enterprise customers
• Work closely with GSMA Open Gateway and CAMARA standards
• Ensure operator implementations align with CAMARA API specifications
• Represent CloudCom in industry forums, operator workshops, and partner meetings
• Coordinate with Product, Engineering, Security, and Legal teams
• Translate operator network capabilities into developer-ready APIs
• Support roadmap planning based on operator readiness and market demand
• Assist operators with:
• Security and compliance alignment
• API SLAs and operational readiness
• Regulatory considerations (KYC, privacy, consent)
• Support pilots, proofs of concept, and commercial launches

Requirements

• Bachelor's degree in business administrative or any other related feild.
• 10+ years of experience in carrier relations, telecom partnerships, or wholesale telecom
• Solid understanding of Mobile Network Operator environments
• Hands-on exposure to Network APIs, CPaaS, or telco digital platforms
• Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn)
• Ability to engage both technical and commercial stakeholders
• Excellent communication and negotiation skills
• Experience working with global operators and cross-regional teams
• Preferred Qualifications
• Experience with:
• Identity & Authentication APIs
• Telco security standards (OAuth2, OIDC, CIBA)
• Network Exposure concepts (NEF, network slicing, identity APIs)
• Background in CPaaS, fintech, or digital identity solutions
• Previous involvement in operator API monetization initiatives