Director of Enterprise Risk Management

Role Overview

• Define and maintain the Bank's enterprise risk management framework, including risk appetite statement, risk assessment methodology, and aggregated risk reporting
• Lead the ERM Program team in executing enterprise risk assessments; maintaining risk and control inventories and gap tracking; and measuring risk quantitatively via key risk indicators for all risk categories
• Ensure consistent quantitative and qualitative risk identification, assessment, and measurement methodologies
• Direct the team's work on risk committee and board reporting, policy management, and ERM program maintenance and execution
• Direct the Operational Risk Program activities, ensuring consistent assessment methodology is applied across all product lines and providing actionable analysis and insights on high risk areas requiring action
• Serve as a senior point of escalation and relationship manager for external stakeholders including OCC examiners, internal and external auditors, capital markets partners, and lending partners
• Develop, manage, and hire for the ERM Program and Operational Risk Program teams

Requirements

• Bachelor's degree or equivalent practical experience
• 10+ years of experience in enterprise risk management in a banking or financial services environment
• Demonstrated experience building or leading an enterprise risk management program, including risk framework development, risk assessment methodology, quantitative risk measurement, and risk governance
• Direct experience working with OCC, Federal Reserve, or other federal banking regulator examination processes

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
• Affordable medical, dental, and vision coverage, with multiple plan options
• Upstart covers 90% to 100% of the cost depending on the plans you choose
• Health Savings Account contributions from Upstart for eligible plans
• Income protection benefits, including company-paid Basic Life, AD&D, and Short
• and Long-Term Disability coverage, with options to purchase supplemental coverage
• Paid time off, sick and safe time, and company holidays
• Paid family and parental leave to support caregiving and major life moments
• Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).