Manage and expand relationships with key customers in strategic regions
Identify opportunities for account growth, including cross‑sell and upsell initiatives
Support the development and execution of account plans in collaboration with senior sales leadership
Identify and engage potential new customers within manufacturing and critical infrastructure sectors
Conduct targeted outbound prospecting and handle inbound leads efficiently
Deliver product presentations and solution overviews (remote and on‑site)
Stay informed about market trends and competitive offerings
Work closely with Marketing, Presales, and Product teams
Ensure a smooth and positive customer experience across all touchpoints

3–5+ years of B2B SaaS sales or account management experience
Bachelor’s degree in Business, Sales, Marketing, or a related field
Experience working with customers in industrial, manufacturing, or related sectors (Automotive, Food & Beverage, Pharma)
Strong communication, negotiation, and relationship‑building skills
Comfortable presenting solutions to both technical and business stakeholders
Proficiency with CRM and sales tools (Salesforce, HubSpot, etc.)
Excellent communication skills in English and German
Familiarity with OT environments, cybersecurity, or GRC processes is a plus
Exposure to security frameworks (NIS2, NIST, IEC 62443, CRA) is a plus
Experience in a start‑up or scale‑up environment is a plus

Key Account Manager

Key skills