Supply Chain Lead

Role Overview

• Own supply chain end-to-end for assigned portfolio companies, with cost efficiency and delivery reliability as primary KPIs
• Build, optimize, and scale inventory management systems—including demand forecasting, purchase order management, and fulfillment logistics—to support rapid growth trajectories
• Manage 3PL warehouse relationships and last-mile delivery operations to improve efficiency, reduce costs, and ensure timely order processing
• Build and maintain manufacturer relationships, coordinating production schedules, quality standards, and lead times—including manufacturers based in China and the USA
• Lead new SKU launches end-to-end from a supply chain perspective—including product sourcing, packaging design and strategy, costing analysis, and production feasibility
• Drive margin improvement through packaging optimization, vendor negotiation, and cost-saving initiatives across the entire supply chain from manufacturing to final delivery
• Coordinate Amazon supply chain operations, including backend inventory management, packaging compliance, and troubleshooting with Amazon and agency partners
• Evaluate new channel feasibility, including wholesale opportunities, and provide strategic recommendations on operational readiness
• Leverage data to monitor, measure, and report on key supply chain metrics—generating insights and actionable recommendations to drive decision-making
• Design reusable systems and playbooks so supply chain infrastructure compounds across the portfolio rather than being rebuilt from scratch for each company
• Leverage AI, automation, and modern tooling to increase speed, accuracy, and operational efficiency
• Collaborate cross-functionally with marketing, product development, customer support, and Operations Engineering teams to ensure seamless execution

Requirements

• 5–7 years of experience in supply chain operations within DTC e-commerce, ideally in a startup or high-growth environment
• Hands-on experience sourcing and managing production with manufacturers in China and the USA
• Proven experience managing 3PL partnerships, optimizing warehouse operations, and coordinating last-mile logistics
• Experience with Shopify, including order fulfillment workflows and inventory integrations
• Experience working within subscription-based business models is a strong plus
• A strong analytical and systems-thinking mindset, with the ability to design operational strategies from scratch to support scalable growth
• Ability to manage multiple portfolio companies and competing priorities simultaneously
• Excellent written and verbal communication skills—clear, concise, and context-aware
• Extreme grit, integrity, determination, resilience, and relentless resourcefulness
• You are genuine and bring an enthusiastic, professional demeanor. We have a very strict no-jerk policy and do not tolerate intellectual arrogance.
• An intrinsic spirit of service, placing customer needs and satisfaction at the forefront of all decisions and actions.

Benefits

• unlimited paid time off