Collaborate with the sales team and BMUK leaders to plan, build, & implement customized training programs for target stockist and end-user customers
Conducts “Train the Trainer” sessions for sales reps so they can deliver and reinforce product training for stockists and end-users
Maintain regular communication with sales leadership to ensure alignment on training plan(s) and execution.
Provides product support for sales and marketing events, or tradeshows.
Acts as a liaison between the product marketing team and R&D to test new products.
Training facilitation through a positive learning environment and group activities
Facilitate learning and development programs for Benjamin Moore sales representatives, stockists and end-users in subjects including, product knowledge, product application, and complaint handling best practices
Monitor outcomes and effectiveness of training business plans and contributing activities
Assist the sales team with complaint resolution by lending technical support
Work collaboratively with the US-based transformation & development team to leverage existing content and training tools
Builds and/or tailors existing US or Canadian training programs to meet UK customer needs.
Collaborate as part of cross-functional teams to explore change management initiatives and growth programs for new product launches
Utilize available systems & technology to facilitate improved reporting and communication with internal customers

BA/BSc University degree preferred, or equivalent industry business experience
Minimum of 5 years' work experience in Sales or Training
Excellent product application skills, including experience in spray
Fluent in English with additional European language an advantage
Demonstrate strong facilitation and training delivery skills in various formats
Demonstrate ability to learn and deliver technical content
Excellent oral, written communication and group presentation skills
Strong capability to plan, develop and facilitate live and virtual training
Ability to conduct training needs assessments
Consultative, planning, and organizational skills
Passion for continuous learning
Strong analytical skills to identify and troubleshoot user issues during training
Ability to adjust training strategies based on user feedback and changing project requirements
Demonstrated flexibility for changing priorities while demonstrating a sense of urgency
Excellent PC (MS Office, PowerPoint, etc.) and strong presentation skills

Product Training Specialist

Key skills