Execute consistent, high-quality outbound outreach via phone, email, and social channels to identify, engage, and qualify public safety agencies.
Proactively research and prospect into new agencies to drive awareness and generate pipeline within assigned territories.
Engage inbound leads professionally and efficiently, assessing fit and coordinating timely handoff to Account Executives.
Collaborate closely with AEs to align on messaging, territory strategy, and lead prioritization.
Work with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches.
Maintain accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform.
Develop a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations.
Meet and exceed activity
and meeting-based goals as part of a fast-moving, high-accountability SDR team.
Deliver a positive, informed, and professional early experience for all prospective customers you engage.

1–3 years of Sales Development or inside sales experience—preferably in a SaaS or high-volume environment.
Proven history of meeting/activity-based quotas
Strong verbal and written communicator—confident in high-frequency cold calling.
Experience with Salesforce and a modern sales engagement tool
Self-starter mindset with strong organizational skills and results orientation.
Ability to thrive in a fast-paced, metrics-driven role.
Interest in public sector or government technology is advantageous but not required.
Bachelor’s degree preferred.

Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector.
Responsibility for contributing to mission-critical software that supports first responders and government agencies.
A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams.
Opportunities for career growth in an environment that celebrates your achievements.
Exposure to enterprise software products and government sales best practices.
Direct mentorship and support from experienced sales leaders.
A team that values your input and fosters a culture of innovation and excellence.
A workplace dedicated to enhancing public safety through impactful software solutions.

Sales Development Representative

Key skills