Customer Service Representative
Maryland, United States of America
Full Time
4 days ago
$18 USD
No Visa Sponsorship
About this role
Role Overview
- Handle incoming calls from members and healthcare providers
- Assist with benefits, claims, billing, and eligibility questions
- Document interactions and resolve customer issues
- Escalate complex cases as needed
Requirements
- At least 1 year of phone-based customer service experience (non-retail)
- Must live in Maryland (for equipment pickup)
- Reliable internet connection
- Strong customer service skills