Manager, Internal Investigations

Role Overview

• Manage and conduct complex, sensitive workplace investigations with fairness, objectivity, and confidentiality
• Develop and execute investigation plans, including interviewing complainants, respondents, and witnesses; gathering and assessing documentary and electronic evidence; and documenting findings
• Ensure investigations are conducted in a trauma-informed, respectful manner that minimizes further harm
• Manage external investigators and vendors as required
• Maintain detailed and confidential investigation records and provide appropriate progress updates to stakeholders
• Interpret and consistently apply Peel’s Respect in the Workplace policy, human rights legislation, and employment law
• Stay current on legislative changes, case law, and best practices related to workplace investigations
• Recommend improvements to policies, procedures, and tools to enhance effectiveness and compliance
• Develop and deliver training for employees and leaders on workplace respect, investigation processes, and prevention
• Prepare clear, thorough investigation reports that analyze evidence and provide balanced, defensible recommendations
• Present findings and advice to senior leaders with credibility and discretion
• Monitor implementation of corrective and preventative actions
• Identify trends and systemic issues and recommend proactive, organization-wide solutions to strengthen workplace culture
• Collaborate with HR colleagues, Legal Services, leadership teams, and union representatives
• Coach and support leaders in addressing and preventing workplace respect issues
• Model Peel’s values of Inclusion, Care, Collaboration, Transparency, and Leadership in every interaction
• Contribute to a culture where employees feel safe to raise concerns and confident in fair outcomes
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Requirements

• Bachelor’s degree in Human Resources, Law, or a related field (Master’s degree preferred)
• Minimum 10 years of experience conducting complex workplace investigations
• Combination of education and experience may be considered
• Strong knowledge of employment law, human rights legislation, and investigation best practices
• Certification in workplace investigations (e.g., AWI) is an asset
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted)

Benefits

• Comprehensive Health, Dental, Vision benefit plan including psychological health
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources