Directs the service, selling, and styling to achieve an engaging and inspiring store environment
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Department Manager – Service & Styling

Key skills